Our Commitment to Privacy
At Connect LGBT, we understand the critical importance of privacy and confidentiality for our community members. This Privacy Policy explains how we collect, use, protect, and share information when you use our website and services. Your safety and privacy are our highest priorities.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number (when voluntarily provided)
- Communication Data: Messages sent through our contact forms or support channels
- Participation Data: Information related to event attendance, volunteer activities, or community involvement
- Support Requests: Information shared when seeking assistance or resources
Automatically Collected Information
- Website Usage: Pages visited, time spent, and navigation patterns
- Technical Data: IP address, browser type, device information, and operating system
- Cookies: Small files stored on your device to improve website functionality
How We Use Your Information
We use collected information for the following purposes:
- Providing support and resources to community members
- Organizing events and community activities
- Sending newsletters and updates (with your consent)
- Improving our website and services
- Responding to inquiries and support requests
- Ensuring website security and preventing abuse
- Complying with legal obligations
Information Sharing and Disclosure
We Never Share Personal Information Without Consent
Connect LGBT does not sell, trade, or rent your personal information to third parties. We may only share information in the following limited circumstances:
- With Your Explicit Consent: When you specifically authorize us to share information
- Service Providers: Trusted partners who help us operate our website and services (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect the safety of individuals
- Emergency Situations: To prevent harm or protect someone's safety (only when absolutely necessary)
Data Security
We implement comprehensive security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Access controls and authentication
- Regular security audits and updates
- Staff training on privacy and security protocols
- Incident response procedures
Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal requirements)
Opt-out
Unsubscribe from communications or withdraw consent
Cookies and Tracking
Our website uses cookies to enhance your experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage (anonymized)
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
Special Protections for Vulnerable Individuals
Given the sensitive nature of our work and the potential risks faced by LGBTIQ individuals in Bangladesh, we take extra precautions to protect the identity and safety of our community members. This includes:
- Anonymous support options
- Secure communication channels
- Minimal data collection practices
- Enhanced security for sensitive information
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications (if you've subscribed)
- Displaying prominent notices on our website
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
Response Time: We aim to respond within 48 hours
For urgent privacy concerns or security issues, please mark your message as "URGENT" in the subject line.